BOOKING HELP
Bookings, Changes & Cancellations
Change and cancellation policies vary by booking type. We start with your confirmation and fare or rate conditions, then walk you through what’s possible.
After You Book
Confirmation
Verify your booking number and confirmed details
Names
Check names as they appear on passports and guest records
Dates
Confirm your travel dates and times
Requests
Review special requests for hotels and cruises
Deadlines
Note final payment and cancellation deadlines
Documents
Prepare the travel documents you need
For Changes & Cancellations
Hotels
Check your rate’s cancellation deadline and penalties first.
Cruises
Policies depend on your deposit, final payment date, and how far out you are from sailing.
Flights
Changes and refunds follow the airline’s rules for your fare class.
Promotions
Special rates, prepaid bookings, and packages may carry different terms than standard rates.
Please Note
Whether a change or cancellation is possible — and any refund amount — is determined by each supplier’s rate and fare rules.